Updated: 2021-04-23
16753
38
447
1 per 37 calls
1.7
207
215
103.9%
The points on the plot above are colored according to the number of follow-up interviews scheduled on a given day.
Red = None, Blue = 1, Green = 2 or more.
Updated: 2021-04-23
| Day | Calls Made | F/U Interviews Scheduled | Percent Scheduled |
|---|---|---|---|
| Monday | 3190 | 99 | 3.1% |
| Tuesday | 3430 | 92 | 2.7% |
| Wednesday | 3508 | 93 | 2.7% |
| Thursday | 3285 | 77 | 2.3% |
| Friday | 3131 | 86 | 2.7% |
The colored lines on the plot are the average number of calls by day.
| Time of Day | Calls Made | F/U Interviews Scheduled | Percent Scheduled |
|---|---|---|---|
| 08-08:59 | 24 | NA | NA% |
| 09-09:59 | 42 | NA | NA% |
| 10-10:59 | 284 | 10 | 3.5% |
| 11-11:59 | 3344 | 71 | 2.1% |
| 12-12:59 | 4014 | 112 | 2.8% |
| 13-13:59 | 3661 | 109 | 3.0% |
| 14-14:59 | 4252 | 114 | 2.7% |
| 15-15:59 | 835 | 34 | 4.1% |
| 16-16:59 | 202 | NA | NA% |
| 17-17:59 | 94 | NA | NA% |
| 18-18:59 | 1 | NA | NA% |
Updated: 2021-04-23
| Response | Count | Cumulative Count | Percent |
|---|---|---|---|
| Left message | 6398 | 6398 | 38% |
| Participant contacted | 2826 | 9224 | 17% |
| No answer | 2173 | 11397 | 13% |
| Unable to leave voicemail | 1057 | 12454 | 6% |
| Unable to schedule callback | 928 | 13382 | 6% |
| Schedule callback | 851 | 14233 | 5% |
| Bad contact number | 817 | 15050 | 5% |
| Participant impaired or disabled | 592 | 15642 | 4% |
| Other person hang up | 446 | 16088 | 3% |
| Participant deceased | 249 | 16337 | 1% |
| Other | 179 | 16516 | 1% |
| NA | 152 | 16668 | 1% |
| Participant answered | 47 | 16715 | 0% |
| Participant not available | 31 | 16746 | 0% |
| Scheduled call back time | 7 | 16753 | 0% |
Updated: 2021-04-23
890
775
753
661
491